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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Relaxed Short in Stone

Side Tie Halter Top in Black

Shon Jean in Cream

Angelique Silk Blouse in Ivory

Rizzo Denim Jacket in Bryce

Square Maillot in Chalk Crinkle

Joan Jean in Summer Wash

Rayne Maxi Dress in Black

Cotton Voile NL Shirt in White

Megan Jean in Classic Wash

Classic Cashmere Crewneck in Wood

B Buckle Micro Frame Belt in Black

Hollyhock Black Embossed Croc in Silver

Regular Frame Croc-Effect Leather Belt in Espresso

Nathael Ruffle Shirt in Ivory

Marlene Jean in Classic Wash

Normandy Cotton Blouse in Ivory

Classic O-Neck Cashmere Sweater in Black

Hooded Bathrobe in Cecil

Beach Towel in Cecil

Lunai Tee in Grey Melange

Lunai Tee in Black

Yoann Denim Short in Classic Wash

Yorke Shirt in White

Relaxed Crepe Pant in Black

Crosby Flare Trouser in Black

Sini Pant in Black

Classic Pocket Shirt in White

Relaxed Satin Pant in Black

Long Sleeve Silk Shirt in Black

Relaxed Tailored Blazer in Black

Miller Dickey Blazer in Navy with Gold Buttons

Jo Flip Flop in Tortoise

Trekky Sandal in Leopard Print & Black Bandana

Haut Tank Top in Bandana Paisley Cream

Robe Long Dress in Khaki

Carmen Dress in Cherry

Ivy Cotton Shirt Dress in Copper

Relaxed Suiting Triple Pleat Pant in Navy

Classic Pony Hair Leather Belt In Zebra

Classic Ring Hardware Leather Belt In Burgundy

Therese Cardigan in Noir Allaire Stripe

Henley Cotton Top in Black

Hardy Cotton Top in Salt

Esther Mini Dress in Syrah

Oliver Zip Knit Cardigan in Navy

Lars Denim Short Convertible Zip Jean in Classic Blue

Program Mock Neck T Shirt in White

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