As seen on Instagram

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Shipping

Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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As seen on Instagram

Long Sleeve Silk Shirt in Marrakesh

Drawstring Trouser in Marrakesh

The Charlotte Raffia Bag Small in Chestnut Brown

The Carla Earrings in Gold

The Olga Bracelet in Gold

Short Sleeve Silk Shirt in Black

Relaxed Pin-Stitch Trouser in Black

The Margot Pouch in Taupe

Briana Jean in Rosebowl Wash

Nina Top in Black

Chely Shirt in White

Summer Slip Cami in Chocolate Brown

Garment Dyed Silky Cotton Winslow Pull On Pant in Pale Blue (Short)

The Grace Tote in Sepia Brown

Brigitta Top in Salt

Tribeca Jean in Cream

Bandana Scarf Pareo Tee in White And Indigo

Memento Charm Flip Flop in Malachite

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