MUSE Buyer's Edit

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Shipping

Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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MUSE Buyer's Edit

Vera Bias Trouser in Light Umber

Yaga Wedge Sandal in Black

Vera Split Lace Handkerchief Top in Light Umber

Collier de Tennis Classique Blanc

Lianna Top in Black

Letita Trousers in Black

Virelle Parapet Drift Jacket in Kombu Green

Wardrobe Jeans in Rinsed Indigo

Joan Small Hobo in Black

Bias Crepe Trouser in Kombu Green

Manhattan Sandal 35 in Black

Jennifer Rib Tank in White

Isabella Cami Top in Black

Scarf Bomber Jacket in Ash Melange

Olie Sculptural Layered Jacket in Dark Teal

Ethel Trouser in Dark Teal

Soft Dorian Bag in Burgundy

Cave Mule in Clay Brown Leather

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