Shipping

NEW ZEALAND
Orders over $500: Complimentary
Orders under $500: $10 NZD
Delivery in 1–3 business days

AUSTRALIA
DHL Express shipping
Orders over $1000: Complimentary
Orders under $1000: $60 NZD
Delivery in 3–5 business days

REST OF WORLD
DHL Express shipping
Orders over $1000: Complimentary
Orders under $1000: $80 NZD
Delivery in 5–7 business days

Please note international orders do not include duties or taxes. Orders may be subject to local duties and taxes.

Additional order processing time may be required during high-volume periods (such as promotions, sales, and the pre-Christmas period) or during public holidays.

AUCKLAND SAME DAY DELIVERY
Available Monday–Friday for selected central Auckland suburbs.
Contact us before 1pm to arrange delivery.

Site by S/A

Your cart is empty

Shipping

Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Subtotal

$0

By purchasing, you are agreeing to our Terms & Conditions.
To read through, please click here.

View Bag

Shipping & taxes calculated at checkout

Continue Shopping

Category

Accessories

Collections

New Arrivals

A-Z Designers

Featured Designers

Muse Favourites

Tibi

Personalised Shopping

Our Boutiques

New Arrivals

Outerwear

Denim

New Arrivals

Theory

New Arrivals

Theory

New Arrivals

Theory

Personalised Shopping

Our Boutiques

Shipping

Cart

Subtotal

$0

Category

Accessories

Collections

New Arrivals

A-Z Designers

Featured Designers

Muse Favourites

Tibi

Personalised Shopping

Our Boutiques

New Arrivals

Outerwear

Denim

Ship to

Log in

New Arrivals

Theory

New Arrivals

Theory

New Arrivals

Theory

Personalised Shopping

Our Boutiques

Shipping

Sign up for News

Thanks for Subscribing

Cart

Subtotal

$0