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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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The Creative Pragmatist Book Second Edition

Classic Wash Denim Sid Jean - Regular

Classic Wash Denim Sid Jean - Short

Henri Cotton Top in Salt

Henri Top in Black

The Boyfriend Shirt in Forest Green Stripe

Spring Denim Tuck Jean in Classic Blue - Regular

Chaimberlain Top in Ivory

Eefje Mule in Black

Boyfriend Cashmere Turtleneck in Greige

Parker Long Short in Dough

Nylon Pull On Full Skirt in Black

Spring Denim Regular Sid Jean in White

Hollyhock Belt in Black & Silver

Montery Belted Short in Black

Classic Cashmere Cardigan in Navy

Oversized Cashmere T-Shirt in Greige

LM Poplin Pant in Black

Gathered Detail T-Shirt in White

Henri Lace Top in Sea Salt

Silk Voile Easy Tuxedo Shirt in Stone

Boyfriend Cashmere Crewneck Sweater in Black

Mitchell Jean in Summer Wash

Tilmens Blazer in Black

LM Poplin Pant in Natural

Oversized Cashmere T-Shirt in Black

Boyfriend Cashmere Turtleneck in Black

Short Sleeve O-Neck Cashmere Tee in Black

Eefje Mule in Coffee Brown

Henri Top in Bleu Rosier Floral

Mou Denim Clift Jean in Black

Relaxed Tailored Trouser in Black

Jumbo Frame Belt in Black

Henri Top in Creme Citron

Gathered Detail T-Shirt in Black

The Boyfriend Tencel Shirt in Navy

Light Weight Sweatshirting Short Winslow Pant in Heather Grey

Chaimberlain Top in Black

Brady Cotton Tee in White

Shon Pant in Eggshell

Selvage Denim 5 Pocket Alec Jean in Dark Denim

Henri Top in Adelaide Stripe

Classic Cashmere Cardigan in Powder Pink

The Classic Shirt in Heritage Green

Crispy Nylon Liam Blazer in Black

Marcelle Low Slung Easy Cargo In Washed Black

Abigail Top in Salt

Shon Jean in Summer Wash

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