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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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June Top in Noir Greta Gingham

Chunky Cashmere Short Sleeve in Rouge

Battista Dickey Blazer in Stone

Turner Skirt in Violet Ditsy

Zaoua Shirt in Polka Dots

Anais Maxi Dress in Black

Normandy Cotton Blouse in Olive

Tribeca Pant in Jet Black

Bono Drape Blouse in Red

Saude Cargo Dress in Navy

Liz Tee in Black

Alessia Top in Dark Sapphire

Bea Crepe Pants in Cream

Just Getting Good Shirt in Zebra

Chaimberlain Dress in Black

The Classic Shirt in White & Red Plaid

Anna Tee in Black

Dewi Longsleeve in Black

Cocesa Swimsuit in Chilli

Jo Crystal Flip Flop

Parker Long Short in Skywave

Freddie Short in True Blue

The Sonya Earrings in Gold

LM Poplin SS Shirt in Navy

Tresina Leather Loafers in Bison

Sleeveless T-Shirt in Black

Regular Frame Croc-Effect Leather Belt in Black

Russel Denim Short in Summer Wash

Balloon Jean in Fortune Cookie

Diane Wool Blazer in Black

Tropical Wool Max Blazer in Navy

The Classic Poplin Shirt in White

Solace Top in White

Renzo Pant in Navy with Silver Buttons

Florentine Cocoon Coat in Navy

Stone Pin Cotton Tee in Espresso

Spencer Lantern Dress in Black

Patch Pocket Jacket in Oregano

Henri Cotton Top in Noir Rosier Floral

Hardy Cotton Top in Black

Skinlike Mercerized Wool V Neck Shrunken Cardigan in Red

Stretch Denim Baby Tee in Black

Andrea Jacket in Navy Multi

Phare Silk Dress in Vintage Floral

Dulce Sweatpant in Black

Quarter Gibson Tee in Bone

Tanaka Trouser in Black

Balmoral Parka in Pearl

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