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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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musevip

Freddie Short in True Blue

Carol V Neck Tee in White

Signature Short Jacket in Black

For The Frill Of It Shirt in Marshmallow and Olive Stripe

Feather Weight Pleated Pull On Skirt in Black

Balaclava in Black

Balaclava in Greige

Amaya High Neck Top in Clouds

Haze Sandal in Ink Croc Embossed Leather

Elowette Skirt in Deep Aquamarine

Giulietta Skirt in Eucalyptus

Elowette Skirt in Cerise Et Fleur

Amalia Top in Eartha Paisley

Cicine Maxi Dress in Black White Colour Block

Lucina Maxi Dress in Deep Lichen Green

Ava Skirt in Black Drape Suiting

Bayamo Silk Satin Dress in Purple

Trullem Wool Coat in Black

Luisa Print Short Sleeve Top in Brown

Relaxed Tee Midi Dress in Lapis

Short Sleeve Silk Shirt in Polka Dot Chocolate

Emilla Suede Jacket in Whiskey

Maeve Suede Jacket in Olive

Leila Cotton Eyelet Sweater in Cream

Tekia Top in Faded Night

Quincy Trackpant in Black

Ischia Dress in Navy Flock Dot

Staple Silk Shirt in Ice Blue

Hillock Top in Ivory Lantana Floral

Inass Earrings in Platinum & Creamrose Pearl

Aleksa Bracelet in Platinum, Creamrose Pearl & Crystal

Bea Cotton Cardigan in Cream

Bea Top in French Blue

Cashmere Turtleneck in Bubblegum

Elle Dress in Black

Classic Stripe Shirt in Capri Stripe

Featherlight Cashmere V-neck Top in Azure

Sheer Long Sleeve Top in Black

Georgia Knit Short Sleeve Sweater Top in Blue

Leaf Top in Red

Sunday Top in Blue

Long Sleeve Hebo Top in Black

Charlie Men's Slim Denim Shirt in Bleached Denim

Long Sleeve Boyfriend T-Shirt in Ivory

Abigail Stretch Jean in Bryce

Lea Long Lace Dress in Navy

Tomas Cap in Sahara

Dewina Ankle Boot in Taupe

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