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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Circular Ribbed Crewneck Pullover in Black

Callum Jean in Lansing

Dane Jean in Clifton

Dalma Leather Jacket in Dark Chocolate

Hickory Silk Blouse in Dove Multi

Gaia Slim Shirt in Claret

Bettina Ski Jacket in Black

Darvos Top in Black Mesh Velvet

Bardot Blazer in Black

Menswear Suede Shirt in Deep Tobacco

Tailored Zip Front Mini Dress in Black

Loli Short Sleeve Blouse in Lucent

Colton Oil Cloth Jacket in Military Green

Silk Voile Skirt in White

Parachute Pant in Seaweed

Izel Cape Gown in Olive

Nonna Cardigan in Black

Clingy Roy Dress in Ballata

Chevron Sundress in Lilac & Blue

Burnout Strapless Dress in Green

Aidan Teddy Fleece Jacket in Slate

Charlotte Crossbody in Noir

Regular Denim Tuck Jean in Vintage Black

Amelia Ultralight Puffer Jacket in Black

Anouk Yve Faux Fur Wool Coat in Camel

Tubereuse Noir in Classic Glass

Coralee Puff Sleeve Top in Black

Circular Fine Rib T-shirt Tank in Navy

Tropical Wool Short Scottie Jogger in Navy

Lula Embroidery Midi Dress in Black

Marie Embroidery T-Shirt in White

Noya Tee in Pale Khaki

Montaine Silk Blouse in Black

Tribeca Jean in Classic Wash

Monti Denim Shirt in Chambray

Marlene Jean in Cream

Marilou Denim Jacket in Cream

Gaia Slim Shirt in Vintage Leopard

Shon Pant in Camo

Wally Mule in Tan

Phare Silk Dress in Earth

Spring Denim Short Sid Jean in White

Drey Leather Jacket in Black

Emmylou Tee Shirt in Ice Blue

Dunne Coat in Ivory

Cobe Leather Trousers in Brown

Elton Mini Dress in Ivory

Elton Mini Dress in Black

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