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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Faaa T-Shirt in Black

Feather Weight Ribbed Turtleneck Sweater in Black

Russel Denim Short in Cream

Foxy Shearling Coat in Black & Cloud

Miles Cotton Blouse in Black

Lunai Tee in Soft White

Florentine Cocoon Coat in Pecan

Florentine Cashmere Pea Coat in Black

Yorke Shirt in Dark Navy Stripe

Silk Bias Trouser in Black

Pia Dress in Black

Poppi Silk Dress in Black

Iris Silk Dress in Black

Joy Maxi Dress in Black

Josie Blouse in Navy

Josie Skirt in Navy

Hardy Top in Delphinium Floral

Lilith Ruffle Blouse in Mulberry

Lilith Ruffle Blouse in Ivory

Ditsy Floral Blouse in Black

Lilith Ruffle Blouse in Black

Millane Dress in Cardinale Foulard

Idella Top in Black

Arella Cashmere Cardigan in Black

Elowette Skirt in Cafe Brun

Kira Top in Cafe Brun

Arella Cashmere Cardigan in Dark Umber

Coraline Dress in Cafe Brun

Lucine Top in Candlelight

Anisa Cardigan Dark Heather Grey

Jolie Long Sleeve Top in Black

Claude Puff Sleeve Midi Dress in Cream

Claude Long Sleeve Top in Cream

Sullivan Skirt in Camel

Cinch Zip Leather Jacket in Black

Sleek Crop Trench in Cacao

Crewneck Sleevless Pleated Dress in Black

Idella Top in Salt

Auryn Applique Sleeveless Midi Dress in Mahogany

Nadya Short Sleeve Midi Dress in Noir

Illuminate Sequin Polo in Amber

Roule Trimmed Silk Draped Top in Tortoiseshell

Joan Flip Flop in Blue Violet & Espresso

Oversized Cashmere T-Shirt in Retro Blue

Oversized Cashmere T-Shirt in Olive

Classic Cashmere Cardigan in Midnight Plum

Chunky Cashmere Short Sleeve in Midnight Plum

Hadley Cotton Tank in Black

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