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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Silk Shirt With Aurora Print in Green

Micro Tropicalia Tote Bag in Brown

Small Tropicalia Tote Bag in Brown

Micro Tropicalia Tote Bag in Black

Aura Silk Slim Shirt In Tangelo

Crimped Bahia Shirt In Hibiscus

Orbit Tee In Black

Medium Lotus Leather Tote in Black Pebbled Leather

Maxwell Coat In Wheat

Ayman Leather Jacket in Black

Winona Dress in Black

Herschel Top In Amethyst

Dane Jean in White

Medium Lotus Canvas Tote in Honey Black

Effy Dress in Raspberry

Callum Jean in Heath

Cropped Slouchy Cargo Jean in Grey

Vintage Cotton Wide Leg Cargo Pant in Blue

Crop T-Shirt in Black

Clarence Dress in Black Embossed Camellia and Creta Pink

Eden Top in Black

Nick Dress in Red Buttercups

Georgio Dress in Olive Tree/Chocolate

Zuri Cable Knit Cardigan in Butter/Olive Tree

Bulla Cara in Hazel

Classic Trench Coat in Cement

Classic Tailored Trousers in Black

Watch Chain Mid Calf Boots in Black

Croc Effect Logo Leather Slides in Yellow

Crochet Ballet Flats in Red Corvette

Criss Cross Suede Slides in Sand

Cece Maxi Dress in Red

Baretta Relaxed Straight In Babylonia

Ultralight Nylon and Techno Taffeta Jacket in Black

Reversible Nylon Ultralight A-shape Jacket in Black/Grey

Ultralight Nylon and Techno Taffeta Jacket in Dove Grey

Ultralight Nylon Reversible Cape in Chantilly/Dove Grey

Ultralight Nylon Reversible Cape in Black/Grey

Bomber Jacket in Chalk

Tribeca Pant in Military Green

Charlotte Leather Crossbody in Desert

Kaelyn Silk Skirt in Peony

Katja Skirt in Noir

Ottilie Floral Dress in Delphinium

Crewneck Logo Sweater in Ivory

Long Sleeve Silk Shirt in Truffle

Drawstring Trouser in Truffle

Samantha Rib Top in Off White

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