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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Classic Denim Sculpted Silke Skirt in Classic Blue

Classic Denim Moto Bomber in Classic Blue

Triple Pleat Jean in Indigo

Charles Menswear Trench Anorak in Navy Multi

Striped Shirting Easy Tuxedo Shirt in Blue Multi

Scribble Dot Print Pull On Pleated Skirt in White and Black Multi

Garment Dyed Stretch Twill Short Tuck Pant in Dark Tan

Garment Dyed Stretch Twill Regular Tuck Pant in Dark Tan

Zippered Denim Short Jogger in Classic Blue

Zippered Denim Regular Jogger in Classic Blue

4 Ply Silk Long Sleeve Cocoon Dress in Green

4 Ply Silk Long Sleeve Cocoon Dress in Dark Navy

Tech Gingham Slip Skirt in Black and White Gingham

Tech Gingham Track Jacket in Black and White Gingham

Tech Suiting Anorak Bomber in Dark Hazelnut

Iona Silk Short Short in Sea Salt Et Noir

Iona Silk Short in Black

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