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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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By purchasing, you are agreeing to our Terms & Conditions.
To read through, please click here.

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Joan Flip Flop in Blue Violet & Espresso

Oversized Cashmere T-Shirt in Retro Blue

Stone Pin Cotton Tee in Espresso

Crewneck Sleevless Pleated Dress in Black

Sleek Crop Trench in Cacao

Idella Top in Salt

Nadya Short Sleeve Midi Dress in Noir

Auryn Applique Sleeveless Midi Dress in Mahogany

Cinch Zip Leather Jacket in Black

Sullivan Skirt in Camel

Jolie Long Sleeve Top in Black

Claude Puff Sleeve Midi Dress in Cream

Claude Long Sleeve Top in Cream

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