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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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'I need a holiday' Sunglasses in Black Crystals

BV1296SA 001 in Black

Bulla Rina Ballerina in Nappa Black

Crystal Buckle Leather Sandal in Black

SL462 SULPICE 001 in Black

Mini Magnifico Silk Dress In Mirage Placée Pink

Wular Denim Jean in Ivory

Chaimberlain Top in Black

Relaxed Sleeveless Shirt in White

Baby Cotton Tee in Chalk

LM Poplin SS Shirt in Black

LM Poplin Pant in Black

Mini Shirt Dress in Black

Muse Digital Gift Card

Relaxed Short in Black

Russel Denim Short in Summer Wash

Mini Shirt Dress in White

Short Sleeve Silk Shirt in Black

Russel Denim Short in Cream

Irtiu Nefertiti Handblown Glass Candle in Sapphire Blue

Marlene Jean in Classic Wash

Faaa T-Shirt in Black

Dame Short In Enamour Dark Denim

Classic Silver Buckle Belt in Black Leather

Wrap Necklace in Silver

Regular Bleached Denim Sid Jean

One-shoulder Wrap Top in Beige Print

Crispy Nylon Liam Blazer in Black

Rose Pendant Necklace in Silver with Crystals

B Buckle Micro Frame Belt in Black

Light Weight Sweatshirting Regular Winslow Pant in Dark Stone

Choker Sequin Mini Dress in Black

Regular Frame Croc-Effect Leather Belt in Black

Light Weight Sweatshirting Short Winslow Pant in Dark Stone

The Dress Shirt in White

Henri Eyelet Top in Black

Acadia Blouse in Black

Hutton Blazer in Grey

Strapless Knit and Broderie Dress in Black

Ensemble S Ring

Long Sleeve Silk Shirt in Kyoto

Samur Denim Jeans in Washed Light Blue

Ensemble H Ring

Fisherman Drawcord Pant in Chalk

Pavi Shirt in Mist

Bracelet de Tennis Nuage Bracelet

Ensemble L Ring

Drawstring Trouser in Kyoto

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