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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

MUSE does not offer refunds on purchases made using AfterPay or LayBy.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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By purchasing, you are agreeing to our Terms & Conditions.
To read through, please click here.

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Tibi

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New Arrivals

Tibi

New Arrivals

Tibi

New Arrivals

Tibi

Personalised Shopping

Our Boutiques

Jewellery

Ensemble Coeur Ring

Ensemble S Ring

Gaia Diamant Ring

Ensemble Croissant Ring

Gaia Ensemble Ring

Coeur Ensemble Ring

Gaia Ring

Logo Square Earrings in Silver

Petite Peggy Pearl Necklace

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