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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Ribbed Sweater Slim Cardigan in Navy

Viscose Plisse Corbit Pant in Black

Garment Wash Stretch Twill Slouchy Carpenter Jean in Brown

Crinkle Shirting Easy T-Shirt in Midnight Navy

Anika Suede Wrap Jacket in Mocha

Elle Dress in Black

Claude Leather Coat in Noir Classique

Paloma Dress in Orchid

Gilbert Wrap Dress in Wheat

Mila Pointelle Cami in Baby Pink

Mila Contrast Cardigan in Baby Pink

Cashmere Turtleneck in Bubblegum

Cashmere V Neck Sweater in Black

Emilie Skirt in Black

Bea Top in Black

Balbina Earrings in Platinum & Cream Pearl

Agnatha Earrings in Platinum & White Cz

Agnatha Bracelet in Platinum & White Cz

Wilson Silk Top in Multi

Inass Earrings in Platinum & Creamrose Pearl

Wilson Silk Pant in Multi

Maxime Large Shoulder Bag in Stone

Wilson Silk Shirt in Multi

Bea Top in French Blue

Bea Cotton Cardigan in French Blue

Aleksa Bracelet in Platinum, Creamrose Pearl & Crystal

Baseball Cap in Pink Sand

Aleksa Pendant in Platinum, Creamrose Pearl & Crystal

Bea Cotton Cardigan in Cream

Jonie Top in Salerno Stripe

Hillock Top in Ivory Lantana Floral

Fidella Top in Black

Henri Top in Sunshine Prairie Rose

Cambridge Cashmere Sweater in Magnolia

Fidella Top in Salt

Elene Top in Bleu Taorina Paisley

Frederica Top in Adriatic

Danae Cashmere Cable Cardigan in Dogwood

Boxy Patch Pocket Jacket in Suede Tan

Bias Silk Pant in Black

High Collar Jacket in Leather Black

Boy Merino Polo in Deep Navy Stripe

Pleated Wide-Leg Pant in Rice

Cinched Wool Flight Jacket in Black

A-Line Cotton Trench Coat in Sand

Fluid Flare Pant in Good Wool Black

Staple Silk Shirt in Ice Blue

Sheer Silk Shirt in Floral Print

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