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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Dorothy Pant in White

Relaxed Double-Breasted Blazer in Rice

Shoulderless Cashmere Monument Dress in Black

Bardot Blazer in Black

Anemoi Cami in Black

Lucia Dress in Black

Maya Bag in Brown Suede

Open Tie Neck Silk Blouse in Ivory

Colton Oil Cloth Jacket in Military Green

Helena Tulle Top in Black

Patch Boxy Jacket in Soft Taupe

Sporty Swing Dress in Pesciolini

Ribbed Cotton Polo in Black

Quarter Gibson Tee in Bone

Long Sorella Dress in Phoenix Placée

Silk Voile Skirt in White

Pleat Casual Pant in Rice

Acidic Floral Linked Chain Rib Dress in Acidic Floral

Parachute Pant in Seaweed

Saskia Ski Suit in White & Tan

Short Sleeve Tilmens Jacket in Black

Paisley Asymmetric Tank in Cactus

Burnout Strapless Dress in Green

Saskia Ski Suit in Black

Cecilie Top in Violet Ditsy

Chemise Swing Dress in Jive Macro

Balmoral Parka in Pearl

Turner Skirt in Violet Ditsy

Roy Silk Dress in Phoenix Placée

Bogart Top in Black

Samantha Rib Top in Off White

Sporty Swing Dress in Ballata

Balmoral Parka in Black

Clingy Roy Dress in Ballata

Tanaka Trouser in Black

Drawstring Trouser in Truffle

Chevron Sundress in Lilac & Blue

Sheer Draped Mini Dress in Green Print

Bias Silk Midi Tee Dress in Black

Sundial Shell Knit Polo in White

Short Wool Blend Trench in Winter Wheat

Paisley Ruched Skirt in Blue

Dulce Sweatpant in Black

Bambi 3.0 Double Buckle Loafer in Burgundy

Shon Leather Pant in Dark Brown

Short Sleeve Silk Shirt in Truffle

Rachela Top in Earth

Classic Stripe Shirt in Marine Stripe

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