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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Frances Silk Short in Paisley

Scarlet Cardigan in Barley

Silk Skirt With Aurora Print in Green

Nathael Ruffle Shirt in Black

Danielle Jean in Prescott

Reversible Nylon Ultralight A-shape Jacket in Black/Grey

Audrey Silk Cami in Paisley Scarf

Dobby Cotton Short Barry Jean in Off White

Baretta Relaxed Straight In Babylonia

Bill Cashmere Draped Sweater in Black

Crimped Bahia Shirt In Hibiscus

Dobby Cotton Regular Barry Jean in Off White

Silk Shirt With Aurora Print in Green

Adelle Fil Coupe Pencil Skirt in Black

Dunne Coat in Ivory

Crispy Cutout Sweater in Green

Aura Silk Strapless Dress In Tangelo

Jameson Jacket in Black

BV1035S001 in Black

Barn Suede Jacket in Tobacco

Drey Leather Jacket in Black

Ari Dress in Sangria

Wally Flat Boot in Black

Harlow Riding Boot in Black

Phare Silk Dress in Earth

Shon Pant in Camo

Salome Jean in Simon Wash

Celia Embroidery Midi Skirt in Cream

Carley Silk Blouse in Vintage Leopard

Tanner Trench Coat in Khaki

Belira Bikini Bottom in Dark Chilli

Montaine Silk Blouse in Black

Shon Pant in Midnight

Vinola Jean in White

Monti Denim Shirt in Chambray

Marlene Jean in Cream

Tanner Trench Coat in Black

Gaia Slim Shirt in Vintage Leopard

Noya Tee in Midnight

Mitchell Jean in Distressed Black

Noya Tee in Pale Khaki

Drawstring Trouser in Black

Tropical Wool Short Scottie Jogger in Oatmeal Melange

Ultralight Nylon and Techno Taffeta Jacket in Dove Grey

Ultralight Nylon Reversible Cape in Black/Grey

Nylon Pleating Sunray Pullon Skirt in Brown

Tropical Wool Regular Scottie Jogger in Navy

Trullem Wool Coat in Black

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