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Returns Policy

We accept returns on full price items for a refund, exchange or store credit within 7 days of you receiving your item. Refunds are subject to a handling and processing fee of $60 NZD for New Zealand customers and $80 NZD for international customers. Please note that the cost of return postage must be covered by the customer. If you opt for an exchange or store credit, these fee will be waived.

If you choose to receive a credit, we are delighted to now offer 110% of the value to be applied toward your next purchase.

MUSE does not accept returns for jewellery, swimwear, sunglasses, lingerie, and activewear.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

Shipping
Free delivery on all NZ orders over $500
Orders less than $500: $10
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $40.00
Over $1000: Free

Rest of World
Under $1000: $60.00
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

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To read through, please click here.

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Classic Cotton Crepe T-Shirt In Black

The Julius Black Belt in Gold

Miro Relaxed Jean in Gemini

The Dia Bag Medium in Ivory

The Medium Julius Loop Earrings in Silver

The Sonya Earrings in Silver

Rizzo Denim Jacket in Bryce

The Victoria Bag in Ivory

Anina Trouser Jean in Seashell

Lotus Mini Suede Bag in Black

Patch Pocket Jacket in Bluebell

The Rebecca Earring in Silver

The Sonya Earrings in Gold

Better Than Your Boyfriends Shirt in Olympus

JAC42C1SUN Bambino in Black

Tailored Waistcoat in Taupe

Henri Cotton Top in Salt

JAC67C2SUN Aviador in Black

Oxford Crest Gabe Oversized Shirt in Light Blue

JAC86C1SUN Cabana in Black

Cashmere Striped Warp V-Neck Pullover in Ivory

JAC67C1SUN Aviador in Gold

Cashmere Warp V-Neck Pullover in Lavender

JAC55C1SUN Capri in Black

JAC47C1SUN Azzuro in Black

Long Sleeve Swing Dress in Sovereign Purple

Oval Sunglasses in Brown

The Ombra Straw Hat in Natural

Balloon Jean in Fortune Cookie

Spring Denim Short Barry Jean in Classic Blue

Shon Jean in Summer Wash

Relaxed Tailored Blazer in Taupe

Lace Applique Slip Skirt in White Black Multi

Angelique Silk Blouse in Ivory

Shon Jean in Cream

Freddie Short in True Blue

HB Legging in Black

The Freddie Jean in Light Blue

Abigail Top in Salt

You Remind Me of A Sunday Shirt in Pearl

Superfine Wool Flannel Rene Blazer in Navy

Boyfriend Organic Cotton Shirt in White

Contrast Stripe Active Knit Winslow Pant Regular in Red

Acadia Blouse in Ivory

Otis Jean in Simon Wash

Megan Pant in Loden

Nelson Wool Jacket in Taupe Grey

Spring Denim Regular Barry Jean in Classic Blue

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