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Free delivery on all NZ orders over $500 NZD
Orders less than $500: $10 NZD
In-Store Collection: Free

Australia DHL Express Courier
Under $1000: $60.00 NZD
Over $1000: Free

Rest of World
Under $1000: $80.00 NZD
Over $1000: Free

International orders are shipped with DHL Express and have an expected delivery window of within 3-10 business days of dispatch. Shipping costs do not include duties or taxes that may be applied by customs.

Returns Policy

Online Purchases

Full-price items may be returned within 7 days of delivery for a refund, store credit, or exchange (subject to availability).

To be eligible, items must be returned in original condition, unworn, unused, and with all original tags and packaging attached. Shoes must be returned with their original box and unmarked soles.

Returns received outside this timeframe may not be accepted.

Refunds incur a handling fee of $30 NZD for New Zealand customers and $60 NZD for international customers. Return shipping costs are the responsibility of the customer.

If you choose store credit or an exchange, the handling fee is waived. We are pleased to offer 110% store credit when selecting credit instead of a refund.

If an international shipment is refused or returned to MUSE, any original shipping costs, applicable import duties or taxes, and the cost of returning the parcel to us may be deducted from the refund once the item has been received. An administration fee of up to $100 NZD may also apply to cover return shipping and handling.

Non-returnable Items

The following items are considered final sale and are not eligible for return unless faulty: Jewellery, swimwear, sunglasses, undergarments, activewear, sale items, and any items purchased with a promotional discount of 15% or more.

For more information on our Returns & Exchanges, please see our full terms & conditions here.

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Square Camisole in Black

Absence Sarong Pant

Rila Dress in Black

Orion Mini Dress in Black

Calla Dress in Ivory

Calluna Dress in Thyme

Florence Top in Ivory

Harper Skirt in Ivory

Harper Skirt in Noir

Bonnie Short in Crochet Lace

Carla Top in Noir

Florence Top in Noir

Daphne Tunic in Crochet Lace

Cabello Trousers in Black

Lucee Trousers in Black

Amani Organic Cotton Tank Top in White

Amani Organic Cotton Tank Top in Black

Laynee Dress in Night Sky

Alba Jacket in Dark Mahogany

Leonora Cotton Blouse in White

Malukka Top Black

Beata Onesie in Black

Alban Trousers in Dark Mahogany

Lucina Dress in Old Beige

Cabello Trousers in Beige Thin Stripe

Lois Trousers in Ecru

Dewina Ankle Boot in Taupe

Neslya Top in Midnight

Zankou T-shirt in Black

Liberty Short in Twilight Cream

Zankou T-shirt in White

Dastyni Jacket in Faded Black

Catchell Shirt in Black

Senny Low Sneaker in Cognac

Kadala Trousers in Dark Brown

Fonda Draped Top in Dark Brown

IgariI Asymmetric T-shirt Dress in Black

Saya V-neck Sweater in Ivory

Giulia Bustier Dress in Dark Brown

Osis Oversized T-shirt in White

Suvi Cotton Dress in Arctic Vanilla

Yari Ostrich-effect Leather Coat in Ivory

Donna Cotton Skirt in White

Trésor Jewellery Box in Rouge Soir

Velvet Jewellery Box in Vert Jour

Trésor Grande Jewellery Box in Vert Jour

Trésor Grande Jewellery Box in Rouge Soir

Trésor Jewellery Box in Vert Jour

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